News Details

Password Updates Required as Part of Upcoming ADA Web Updates

Aug 8, 2024

On September 10, the ADA will introduce a new login process for ADA web properties. The simplified login experience will allow users to log in to a variety of ADA web properties - including ADA.org, the ADA Member App and JADA ,the NCDS website and to register for courses using the same email address and password. ADA member numbers will no longer be used for login.

Starting September 10, users must reset their password the first time they log into ADA.org. This includes when you register for courses! The registration page will also look different. Dentists will log in using the email address on file for their account. The ADA Member Service Center conducted a calling campaign in March to contact a small number of members who were missing a unique, valid email address on file. Members without a unique, valid email address on file by September 2 will need to contact the ADA MSC to access their account starting September 10.

The ADA will communicate with members about this change throughout the month of August. They will promote the login change via dedicated email, recurring Morning Huddle spots throughout August, and a variety of ADA.org and ADA Member App communications.

Answers to frequently asked questions can be found at ADA.org/LoginFAQ or by contacting the ADA Member Service Center at msc@ada.org or 312-440-2500.